Skip to main content
Asked a question 6 months ago

Can a non-technical person learn Microsoft's dynamic 365?

Where am I?

In Dynamics Labs you can ask and answer questions and share your experience with others!

Yes. A non-technical person can learn Microsoft dynamics CRM.

Microsoft dynamics CRM systems help you to

  • Manage and maintain customer relationships
  • Track sales leads.
  • Marketing.
  • Pipeline
  • Deliver actionable data.

As you can see, most of the aspect of Microsoft dynamic CRM include non-technical services and you wouldn’t find yourself difficult to learn them.

But again, learning Microsoft Dynamics CRM comes in two aspects:

  • Microsoft Dynamics CRM user
  • Microsoft Dynamics CRM developer.

As a Microsoft Dynamics CRM user, you don’t have to be a techie to learn it as your job is only to use the end product.

As a Microsoft Dynamics CRM developer, you should be having proper programming knowledge as it includes customization of CRM according to your requirements and needs.